| Applies To | For | Amount per Ticket |
|---|---|---|
| Cancellation assisted by the Agent | Cancellation is requested within 24 hours of the flight booking | Per-passenger ticket fees: Domestic: $50 International: $80 Business and First Class: $100 |
| Air - Economy Class | Air - Business/First Class | |||
|---|---|---|---|---|
| Domestic | International | Domestic | International | |
| Future Credit - cancellation assisted by Agent | $80 | $90 | $106 | $110 |
| Refund - cancellation assisted by Agents | $120 | $150 | $220 | $260 |
| Ticket Value | Exchange Fee Per Passenger (USD) |
|---|---|
| Value under $1000 | Up to $120 |
| $1000 or more Value | $140 or 10% of the ticket value, whichever is high |
| Air - Economy Class | Air - Business/First Class | |||
|---|---|---|---|---|
| International | Domestic | International | International | |
| Waivers Assisted by Agents | $50 | $90 | $120 | $180 |
| Fees for Agent Assistance Seeking Refund or Future Airline Credit for Listed Reasons | ||||
| Death/Bereavement | Duplicate | Infant | Medical Refund |
| Military | Name Change | Correction of Name | No Show |
| Reinstate | Routing Changes | Ticket Validity | UNMR |
| Visa/Schengen Visa Issues | |||
Special Services:
All special services are operated on a request-only basis. Services are subject to the airlines' view and approval along with their fare rules , etc. Special service fees apply for the provision of such services and will be repaid if the airline does not accept the particular special service request.
Misspelled Name:
The Passenger name on the boarding pass or flight ticket does not match the password or Government-issued ID.
Passport/Visa:
To process this claim, a visa or passport decline letter is required
Baggage:
Carry their baggage tags and receipts with them
No-Show:
Documentation of reason for not showing up at scheduled departure
Boarding Denied:
Documentation of reason for the refusal to board on scheduled departure.